Wired.com: So the Big Bang starts it all. But you theorize that there’s something before the Big Bang. Something that makes it happen. What’s that?
Carroll: If you find an egg in your refrigerator, you’re not surprised. You don’t say, “Wow, that’s a low-entropy configuration. That’s unusual,” because you know that the egg is not alone in the universe. It came out of a chicken, which is part of a farm, which is part of the biosphere, etc., etc. But with the universe, we don’t have that appeal to make. We can’t say that the universe is part of something else. But that’s exactly what I’m saying. I’m fitting in with a line of thought in modern cosmology that says that the observable universe is not all there is. It’s part of a bigger multiverse. The Big Bang was not the beginning.
And if that’s true, it changes the question you’re trying to ask. It’s not, “Why did the universe begin with low entropy?” It’s, “Why did part of the universe go through a phase with low entropy?” And that might be easier to answer.

Wired.com: In this multiverse theory, you have a static universe in the middle. From that, smaller universes pop off and travel in different directions, or arrows of time. So does that mean that the universe at the center has no time?
Carroll: So that’s a distinction that is worth drawing. There’s different moments in the history of the universe and time tells you which moment you’re talking about. And then there’s the arrow of time, which give us the feeling of progress, the feeling of flowing or moving through time. So that static universe in the middle has time as a coordinate but there’s no arrow of time. There’s no future versus past, everything is equal to each other.